I have used Costco optical for myself: progressives, computer progressives, progressive sunglasses, transitions and for my family: contacts, single vision, computer progressives, transitions. We have used scripts from the Costco optician (who I like very much) and private practice optometrist (who I also like very much). Our insurance coverage has varied acceptance at Costco but the out of pocket cost is always less than at a participating provider especially for progressives. All our family eye wear has been purchased from our local Costco over the last 8 years and I did purchase one pair at a Costco across the country, they pulled up my prescription. On the whole, the quality of the fames, lenses (especially progressive), contacts have been very good and very cost competitive with and without insurance. I am not particularly careful with my glasses but they are always on my face- so that is a big factor, I clean them under running water and dish soap, dry them using the inside of my tshirt.. I have been wearing prescription glasses/contacts for over 45 years, pretty much tried everything but online.
The good ā I highly recommend people consider getting their glasses and contacts at Costco. Costco has many frames, I own Kirkland frames which I reordered the exact same sunglasses frames twice 5 years apart and several other frames including designer brands that Costco carries. Especially use Costco if you have an easy to medium complexity prescription (I am very near sighted with a moderate astigmatism). Husband and kids have straightforward prescriptions, they have never had a problem.
The caveat ā Costco is not perfect and I also realized when I purchased frames from the across the country Costco, the service level varies, kudos to the Santa Cruz Costco; they sit you down at a desk and seem to be trained better in measuring and marking for the progressive lenses and making suggestions as to frames based on your face and prescription. My local Costco, you stand when they measure most of the time, they sorta help you with the frame selection, depends on how busy they are and who is there. My most recent progressives that I got including my computer progressives (my previous ones, I waxed poetic), I have just never been happy with and I havenāt been able to pin the problem to the prescription, the execution of the lenses, or is it because itās the first time one of my eyes canāt be corrected to 20/20, thatās just as good as it gets. And this is where Costco breaks down, the optical department canāt really verify if your prescription glasses actually match your prescription, even if it matches the prescription were the dots and lines drawn properly? You end up going down an investigative rabbit hole plus everyone will tell you, itās progressives you need to adjust ( even if I have been wearing them for over 10 years, admittedly, progressives are a good workhorse, jack of all trades but master of none). Itās hard to figure out what the issue actually is and where the responsibility lies and the Costco optical department is not set up to really help you. They will happily remake the glasses for you if you just say they arenāt right very soon after getting them, but if they still arenāt right, you are on your own to figure it out. In my recent case, I think it a case of this is just as good as it gets but the Costco Optical department really did fall short in helping me to figure it out, they seemed unwilling to help and they have neither equipment, training nor policy that helps out with the troubleshooting process. (and to be honest, I recently helped my MIL with an issue at an upscale optical department and they werenāt any better with the trouble shooting, they are all afraid they own the responsibility and yet donāt have the expertise to evaluate). Truthfully, at Costco Optical it usually does go well, itās a great way to go for most people. I still recommend people try Costco Optical.