Hi, newbie here.
I saw this post on the home page today and was curious if anyone’s had good experiences with US mobile? Pretty interested in the ‘shareable data plan.’
Thanks in advance 
I switched to US Mobile from Republic Wireless in Aug 2023. I don’t use the shareable plan, but I suggest checking on Reddit – someone there probably has experience with it.
I like US Mobile. The plans listed on the website were a little confusing to me-- I find the website layout hard to follow, but I figured it out. I had an issue initially setting up the “pool” they have, but their customer service via chat or phone was excellent and everything has worked fine.
I don’t use lots of data. I’m on the Warp 5G plan (Verizon), with 1 GB data/month + unlimited talk/text for $10/month, and I can buy more data if/when needed. Their other plan uses T-Mobile – they sent me 2 SIM cards and I could choose which one I wanted, and if I want to switch, I have the other SIM card.
The only issue I have, and it’s not a US Mobile problem, is that my phone on Verizon can’t do Visual Voicemail, and I don’t get notifications (Moto gPower 2022). So I have to note if I missed a call (I get a notification for that), then dial in to VM. But I don’t get tons of VM, so I make it work by paying attention! Apparently this is a Verizon issue with my particular phone model.
So when you ask about US Mobile, also reference the phone you have (or will have) to be sure it will get whatever service is important to you (VM, WiFi calling, etc).
I have a second spare/emergency phone on Tello, with 1GB and 100 minutes talk, unlimited text for $6/month. If I renew early, the data and minutes roll over an accumulate. Tello is on T-Mobile, and their plans are very flexible and exactly what I wanted for a spare phone. And I have each phone on a different network, in case I’m in a new area and one signal is weak.
I’ve been happy with US Mobile. Check Reddit for more feedback!
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We have been using US Mobile for a couple years now, also switched from Republic. We have four separate lines with no limits totaling just under $95 per month. We had trouble porting one of the lines from Republic and had to endure Republic’s customer no service. Our communication with US Republic via chat and phone was very good. Have not had any issues since. We use our phones for phone calls, texting, email and reading news. We do not watch movies, etc. The service has been great and we recommend US Mobile to anyone wanting to spend less on phone service.
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I contacted US Mobile asking what the total charge for their $96 a year plan.Said that was the total and added that there were some extra charges,depending on my location.So,I still have no idea what the total would be.I guess,I would have to go through signing up to get to the final checkout,to find out.
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I’ve been a US Mobile customer for a few years now and could not be happier. I’m not affiliated with the company. I have their $8/month ($96/yr.) shareable plan (I don’t share it with anybody). I was leery when signing up, but they really only charge $96 a “year” (which I think is really 12 x 28 day billing periods if I recall correctly) for unlimited talk and text and 2 GB of data…no other taxes or fees or BS. I’m a senior citizen and use various store wifi’s when shopping, and WiFi when at home, so never come close to maxing out my data. I’m on our rural fire dept. so our dept. app uses data to tell where I am and send me alerts/pages. I also use maps on my car screen as needed. If I ever go out of town on vacation and need extra data, I can buy more that month and I believe that extra data doesn’t expire. Otherwise the 2 GB of data that comes with the plan expires every 28 days I believe..It was a bit of a pain when I first signed up with this company, but well worth it. If you are the type that likes a physical office and hand-holding, they are not for you. But if you like to save money with outstanding service/coverage (I use their Verizon towers) this is the place for you. I think you can only reach them through chat on your computer or phone, but they are responsive and helpful. The only time I ever had problems was during a recent blizzard and power loss for days, and other folks with very expensive phone plans were having similar problems. I could still text a little bit during the two worst days of the storms.
I am not an expert on this company, just a very satisfied customer. Thanks Clark Howard for telling others about them.
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Agree. I’ve been happy with US Mobile–almost 2 years now. I was a refugee from Republic Wireless, which I loved until it got bought out by Dish.
With US Mobile, I had an issue when setting up, but their customer service (via chat) was very helpful and it got resolved fast. No problems since. I have occasional questions about settings, etc., and their customer service is responsive.
I have a monthly plan ($10/month, can buy more data if needed which happened only once).
I signed up usmobile in feb 2025 for two maestro 3phones and 3months of service. I have contacted them several times and used chat . They are responsive. I want to switch to their pool plan which is 2 shared gigs on the 2 phones shared @ $18 per month total. I couldn’t do it myself so they did it for me. Then i wanted to switch from dark star-att to their lightspeed- t mobile. The website,app and reps says this can just be done at no cost.Yesterday they wanted $3.99 for each sim as they said the two Maestro 3 phones they had sold me could not take an esim. Following Clarks advice I wrote a clear note and explained why they should send the sims at their cost. They agreed and I am awaiting the 2 sims. I would either have just fumed or not stated what I thought should be done to fix this without all the years of listening to Clark
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US Mobile is wonderful. Verizon had become incredibly expensive. They kept adding on extra fees and booted us out of our old plan. When switching to US Mobile, Verizon gave me a hard time about getting a PIN number. After that I set it up through chat because I didn’t want to wait on the phone hold time. Hassan was the best. I even lost him at one point, restarted, ask for him, and he was right back with me. No random person to start over. Excellent service from him. Easy to set the phone transfer too.
I’ve had great service. Fast connections, no dropped calls. Just amazing to pay for a year and get no monthly bills. I certainly wouldn’t have known about them if it wasn’t for Clark and his team. A million thanks to him.
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I was with Ting for years until service deteriorated. Tried Tello, it seemed fine but was then compared US Mobile and selected them because my wife and I could be on different networks and use pooled data. We have Pixel phones with one on V and one on T so at least one of us has good coverage wherever we travel (and that has been useful). Tried the A network, but not as good coverage for us. We have “tuned” our pool data and found we don’t use so much data between, so we get the two lines and 6Gb data for $26 a month. I also have a mobile WiFi modem on a separate 20Gb plan on the T network for computer work and some TV streaming. Have received excellent tech support via chat on a few occasions. Very satisfied.
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For US Mobile staff: The $10/2GB shareable data plan includes international calling and texting at no extra cost on all three networks; the US Mobile review says this costs $3/mo. extra. The $3 Int’l Calling add-on applies to the $10/2GB Light plan. Reference the By the Gig plan feature table on the US Mobile website.
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Sounds great, but couldn’t find referral code for by the gig plan then when chatbot said I could skip it it wouldn’t continue , didn’t seem to recognize my address. Currently have Cons. Cell (AT&T ) and works fine. Would like the savings but no one to contact.
I have been using US Mobile for a few months now and it has been very dependable overall. The setup was fast, I liked the dashboard to monitor and manage data. The coverage has been very good on the Verizon network, and the option to change or share data any time, without hidden fees, is nice. Support has also responded very quickly through chat.
If you want flexible, transparent pricing and family sharing options, US Mobile is a solid choice - not always the cheapest option, but it is very straightforward.
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My husband and I moved to US Mobile a little over a year ago. We travel two or three times a year to another state where our daughter, grandchildren, and great-grandchildren live and sometimes we go through places that are ‘dead’ areas. We’ve been surprised that this service is very reliable altho not perfect, it usually connects in more places than we were used to seeing. My husband is not computer or phone savvy. I read and researched US Mobile for several months before deciding to move our service away from AT&T. We were paying about $120 for two cellphones limited to 5gig of data. I also have AT&T service on my vehicle so when traveling I have usually connected to the car’s data. I usually buy ipads with no data, just wifi, so I can connect to my home wifi as well as the car when traveling.
When I switched to US Mobile, I decided instead of just looking for savings, to look for unlimited data for a cost lesser that AT&T. The customer service is great for the most part. However, when I wanted to add my iWatch to a plan, it took them about 2 days to get the connection all figured out. Now I have our 2 phones, iwatch, and ipad all connected with US Mobile and I pay about $20/mo LESS than AT&T. US Mobile doesn’t’ have physical offices, they provide their service by telephone. I worried that would be a problem but, no, it didn’t. I did have an interesting call with one US Mobile employee who lived in Pakistan and while he was waiting to find more info from his fellow workers, we talked about different things. I enjoyed it.
We have one phone on AT&T and one on Verizon, altho US Mobile doesn’t show on the phone like that. One with Verizon calls it ‘Dark Star’. So I improved my monthly bill, have very reliable service, plus got unbeatable unlimited data.