I always used my eye doctor and had vision insurance, but since I retired, the exam and glasses were outrageously expensive. So I went to Warby Parker.
They were not the cheapest, but I have a complicated prescription and wasn’t sure about mail order getting it right. They have a store here and they also had an optometrist there. I got a far more comprehensive eye exam than I got from my eye doctor I used for years. I had told him my old doctor had prisms in my lenses. He made a note of that with the exam. The frames are very good and when I needed to have them, I popped into the store and the staff couldn’t have been more helpful. Bottom line - my experience with them was great. I know I could save more buying online, but I am one who really needs to see the glasses on me in a mirror and not overlayed on a picture of me.