When other options are exhausted, what is one’s recourse when a landlord (apartment complex) isn’t behaving?
Not a lot of information here. If repairs aren’t being made you can file for placing rent into escrow until repairs are made. Look on your counties website for this process.
It depends. Are you on a lease? because it should call out what both of you are supposed to do and how to resolve it. Also, your state, county and city have laws which govern things. Then there is the case where the lease has expired and you are on a month-to-month which can change things. (I literally just watched a case where a guy was on a verbal agreement with a roomate, waited years fuming and tried to sue and the case did not go well for him. As he was on a month to month, he had no fines or fees if he just aid ‘I’m outta here at the end of the month’). Realizing that is not your case, but as mentioned above, specific information of your issue is needed.
In many cases, you would notify the rental company in writing and keep records. If the issue is safety or health-wise you may be able to move and break any lease or at least get reimbursed for expenses. If it is an annoyance like the refrigerator not working, you can notify the rental company, perhaps put them on notice and replace the unit yourself. In some cases, you notify them and then escrow part of the rent until the issue is resolved.
You have to put them on written notice and ensure that they receive it with your issues.
Also check with your local landlord/tennant office as to your rights, not just listening to us as every situation and location may have different rules. My suggestions are just that and not necessarily correct.
Talk to Legal Aid.