For some reason Costco does a poor job of keeping track of what’s actually in the store compared to what is shown online. For example the other day I looked online to see if they had DampRid. It said no product found. Then in the store I come across DampRid that is currently $3 off. I also purchased shelving online that was supposedly not available at my store, then I see it in the store for a much lower price. I think this is something they need to work on. Walmart does a better job of showing what is in their stores and what the price is.
Did you go on their website or the app to check inventory?
Costco says on their website that warehouse and online prices can be different.
My complaint is that things are hard to find. They don’t tell you what is in each isle and they move things around. I heard that is intentional to make you wander around the store. So I guess they don’t care about customer no service if it makes them more money.
Thanks. Yes, I looked at the phone app as well as used my desktop. Neither one shows the Damp Rid and looking at the shelving it says Out of Stock Tallahassee, even though both items were in the store. The shelving units are $24 each more online, but of course that includes delivery, but I have a truck and wouldn’t have needed to have it delivered.