I’ve had my computer for a few years now and I’ve encountered glitches that I don’t now how to fix. I’m not computer savvy, so who should I go to for help?
My issues are:
- While typing any document or email, cursor jumps from current line to another line in the document and sometimes deletes.
- I can’t toggle between windows.
- I am unable to use short cuts with the keyboard.
Any help or references to a business I can trust would be greatly appreciated.
Is this a laptop? And if so are you using the laptop keyboard with the mousepad just below the spacebar?
If you use a mouse and keyboard on a desktop, I’d check the connections first.
Also, if you can borrow a mouse/keyboard and plug them in to see if it’s better.
I had to replace my mouse when it got glitchy.
That would be my first steps – eliminate whether it’s the peripherals vs. the computer.
I also had issues with my laptop – spilled water on it, and made the keys act up.
I dried up and drained what I could and used a hair dryer, and it’s been fine since.
Thanks for responding. I have a laptop with a mousepad below the space bar. However, I use a mouse and keyboard.
I’m learning as I go along. You might say I’m a dinosaur!
See if you can borrow a mouse and keyboard from someone, and plug them in. If they work, then your original items need replacements. If not, then it’s probably something with your computer, and a repair shop can probably help.
If you still have problems after trying the suggested different mouse and keyboard, if it is a Windows operating system, you can use Window’s Restore, whereby you choose a date before the problem started and the computer is taken back to that date and hopefully is fixed.
Before completely replacing the mouse, try changing its battery.