Discover to stop sending Ebills

I’ve had a Discover card forever and I just got this email from my bank (Ally):

‘Discover Card Will No Longer Send You eBills
| Discover Card has stopped sending you eBills in Bill Pay for account number ************xxxx” <<<

Anybody know what’s going on?

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I’ve also had Discover for years and did not receive any sort of notification from them stating this. By law, they have to send you a paper or e-statement each month. Maybe this change has something to do with your account Ally specifically? I suggest you follow up with them for clarification.

This sounds like you clicked on a link in your account which said you wanted printed bill mailed to you. All my cards offer links to stop sending to my address and go to email instead. These links can be embedded in other text. Login to your account and see if there is an email option still there.

The message from Ally states, “Discover will no longer send eBills through Bill Pay” not eStatements. Discover, having been acquired by Capital One, is likely undergoing system changes leading to a change in the delivery of electronic billing statements directly to your financial institution/bank. This could also be a change within Ally’s BillPay system.

Suggest to reach out to discover to verify this change and inquire if the service is completely discontinued or is a result of a systems change with some required on your part. If not on Discovers side, then followup with Ally regarding their BillPay system might be in order.

I have Discover account, an Ally account, but do not utilize Ally’s BillPay system so I cannot directly address the BillPay notification you rcvd.

Good luck. :saluting_face::united_states: ///

P.S. Ally eBills setup & settings

Nope. I didn’t change anything. I’ve been paperless with Discover forever. I will be able to pay with the Ally Bill pay system but Discover won’t send the bill to Ally like they’ve done for 15 years. This is a policy change from Capitol One.

This is similar to my AAA Visa from Bank of America. They will not participate in another banks Ebill system. They want you to only use THEIR Ebill system. So I get my statement from AAA Visa and pay through Ally. This is what’s happening with Discover.

I do not want to go to each website separately to pay bills. I want to pay all my bills at ONE website, Ally. By the way Ally is a great online bank, I’ve had a checking and saving account with them over 10 years now.

I would love to say it’s because Discover was acquired by Crapital One, and maybe it is.

However, recently, people have been complaining that Bank of Amigo purposely disabled paying their own credit cards with their own Billpay and changed it so you have to pay monies owed to them in a weird new way. They also cancelled everyone’s automatic payments and started hitting them with late fees for payments they had previously scheduled and had money to cover.

Also, recently, my city changed how you pay for the water bill, cancelled everyone’s payments, and blocked people from paying. And they started hitting people with delinquencies, too.

I’ve also seen HOAs do the same thing to keep people from paying and then fine them or even start foreclosures.

Yes, maybe customer service is way, way, way dead. But there is definitely a trend where entities are sabotaging payment methods as a money grab.

More crapital one updates to Discover came through early this morning:

Thank you for being a valued Discover® customer. We are writing to inform you of upcoming changes to the Deposit Account Agreement and Other Agreements governing your deposit account(s) or features which will be effective January 17, 2026. See below for details and review them carefully as these changes impact your Account.

Available Products and Features
The following sentence in bold is added to the first paragraph of the Account Agreement:
Thank you for choosing Discover® . This Deposit Account Agreement includes the terms and conditions you need to know about your Discover deposit Accounts. Even if this Agreement contains terms for products, features, or processes, it does not obligate us to offer any of those or limit our ability to make changes to them.

Changing IRA CDs to IRA Savings
The following sentence is added after the first sentence in sub-section (f) Individual Retirement Accounts, section (6) Account Ownership: We may convert your Traditional or Roth IRA CD to a Traditional or Roth IRA Savings and vice versa via a notice to you.

PIN Required for ATM Cash Disbursements
In the Deposit Account Agreement, the following sentence in bold is added to Section 13 Debit Cards, 13 (a) (i) Debit Card Transactions:

(i) At an ATM, you may use your Debit Card and PIN to withdraw cash from your Cashback Debit Account, Personal Checking Account, or Money Market Account. Your PIN is required for ATM cash disbursements as a means of validating your identity.

Outgoing International Wires May Not Be Offered
In the Deposit Account Agreement, the following sentences will be deleted from Section 14 Funds Transfers, (b) Wire Transfers, (ii) Outgoing Wire Transfers, as we may no longer provide outgoing international wire transfers:

Outgoing international wire transfer requests from your Account to another financial institution may be made in the Discover App. Please note that Discover only sends international wires funded in U.S. dollars.

Updated Wire Transfer Security Procedures
In the Deposit Account Agreement, the following paragraph will be added as a new paragraph in Section 14 Funds Transfers, (b) Wire Transfers, (ii) Outgoing Wire Transfers (b):

You and we agree that outbound wire transaction requests will be initiated in accordance with our security procedures, and you agree that these security procedures are commercially reasonable: For requests via Bank Account Center (online banking or in the Mobile App), a correct User Name and Password will be required. For wire requests submitted using our paper Discover Wire Transfer Form, we will verify you verbally through a telephone. For all wire requests, you will also be required to provide us with (i) an authentication code we send, or (ii) a copy of your government issued identification and photograph of yourself, or (iii) a notarized identity verification form, or (iv) a security code listed on your debit card or credit card. Regarding the above (i) through (iv), the method utilized is determined by us. When these security procedures are followed, you agree to be bound by and liable for such wire transaction requests, even if the transaction request was not initiated or authorized by you.
Zelle No Longer Available on Savings Accounts
The following definition in the Zelle Person to Person Transfer Service User Agreement Addendum, section 1.c. will be revised as follows, which eliminates the ability for you to use the Zelle P2P Service with a Savings Account:

“Eligible Account” means an individual or jointly owned Cashback Debit, Personal Checking, or Money Market maintained at Discover.

As a result of this change, if you have other Discover deposit Accounts, your Zelle funding account will auto default to an Eligible Account. If you do not have any other Eligible Accounts, you will be unenrolled from the Zelle Person-to-Person Transfer Service.

In addition, the following paragraph in the Zelle Person to Person Transfer Service User Agreement Addendum: 12. Limits on Transfers, b. Additional Transaction Limits for Savings and Money Market Accounts is deleted as we are no longer counting six limited transfers.

Each transfer through the Zelle® P2P Service from a Send From Account that is a Discover money market account or savings account, whether requested by you or another individual, is counted as one of the six limited transfers permitted per calendar month for that Send From Account. Please see Section 11(a) (ii) of the Deposit Account Agreement for more information.

Overdraft Protection Service: Funding and Protected Account Changes
We are no longer allowing a Personal Checking or Cashback Debit Account type to be used as a Funding Account. In addition, we are no longer allowing Online Savings, Premium Savings or Statement Savings to the used as a Protected Account. Therefore, the following definition in the OVERDRAFT PROTECTION SERVICE AGREEMENT ADDENDUM, section 1. DEFINITIONS, will be revised as follows:

c. “Funding Account” means the Eligible Deposit Account that is a Money Market, Online Savings, Premium Savings or Statement Savings at Discover that you have designated to provide funds to a Protected Account when there are insufficient funds in the Protected Account to cover the items/transactions presented.

d. “Protected Account” means the Eligible Deposit Account that is a Cashback Debit, Retail Personal Checking or Money Market at Discover that you have designated to receive funds from the Funding Account when there are insufficient funds in the Protected Account to cover the items/transactions presented.

If you have questions, you can log into your account and send us a secure message. Or, call us at 1-800-347-7000.

That’s a lot of “Lawyer Speak” that doesn’t seem to affect the CC usage. I do not do any banking with Discover. Simply CC stuff. I have had a Discover card since back when Sears started/owned it.

I have Discover card and I use their autopay, linked to my bank account.

I set it up so I get notifications that the payment is upcoming and completed. But to see more info, I still have to log in to the account to see the statement (I get a notification that the statement is ready, but it’s not attached to email, which isn’t secure anyway.)

Autopay has worked well so far. I was leery of linking to my bank account, but ultimately when I pay, my bank is linked in some way.

Take a look at autopay.

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Note a few posts above, that someone mentioned that Discover got bought by Capital One.

I have long had a discover, but per bad experiences with C1, I expect that day will come to an end not too far in the future. Not mentioning what C1 did, but my resolution was to terminate them.

Also mentioned above is Ally Bank, which I have also used for several years. They fired ME because they did not like my “physical” address! Come to find out, Ally is a modern name for GMAC! That would be General Motors Acceptance Corp.

Well, now we’re all curious! Do you only have a PO Box number? I could understand that, banks have to be very security conscious.

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That’s right Pilot. Down my street is junior high, and mail boxes are upside the street. I am security conscious too, and insist on NO financial mail to such an insecure box.

Now a few years ago USPS made street addressing available, so you can get FedEx, USPS, etc to your address at 124 Main Street, Unit 253, MyTown, AK for example. This is pretty cool, however…

Also a few years ago we got a Tyranny “Patriot” Act, one result of which I believe is this faux “security” requirement to have and use your “legal” street address. Banksters and others crack open a data base which promptly tells them that 124 Main Street is not a residential address.

No idea what you do if you live in your RV and you change where you park it regularly…

Many of you are lucky. I have a street address (mailbox cemented in a 5 gallon bucket) about 2,000 from my house. I also have a mailbox at the Post Office in town.

Many services say they cannot ship to a PO Box so I use a street address. That street address is the top of my driveway 1/2 way from the mailbox. The driveway is 4-WD so package companys will leave the packages at the top where other neighbors drive by. Since that road is a private road, Fedex and UPS deliver on it, but USPS won’t. So if a package comes USPS, they try t odeliver it then sice they can’t they take it to my local Post Office and drop it there.

Emergency vehicles would be able to find the top of my drive way but it is 1500 feet to the house, on a 4-WD and not obvious driveway. I shudder tho thing how a large fire truck would make it.

My address for the cable company is an address on the next street.

My Sisters live about 20 miles away and could not get cable internet because they don’t have a street address and the call-takers on the mainland said they cannot list the address as “the corner of Main and 6th). We have Tax Map Keys which specify the property for taxes and they are commonly used, but not by big companys or service providers.

Although frowned upon by many financial groups, my Drivers License is a PO Box. Police don’t really like that because they cannot find you at a PO Box if they need to serve a warrant or make a visit.

What I have is not quite a Rural Route and box number.

A recent court case was that a $500,000 house was built on the wrong lot. The builder miscounted the number of telephone poles from an intersection… The court decided that the house had to be removed and the land returned to prior condition. I hope SOMEBODY had good insurance.

Ok Lava, I’ll bite. What’s a 4-WD?

I had so many bad experiences with Crapital One back in the days before a certain President made it seem like he was “helping” us with consumer protections, and then all the banks collapsed, and he just bailed out the huge ones with our money. It was a shame, b/c even when I hate someone for being evil, I can usually point to something they did that was good. And I originally thought the banking reforms would help us, when the real intention was long-term harm.

That said, Crapital One has been pretty decent the last few years. And leveraging Discover’s payment processing network to give the Visa/Mastercard cartel some competition may turn out to be a very good thing!