What are the plus and minuses of Discover credit cards going over to Capital One?
With Discover you did have half decent Customer Support, and a reasonably usable rewards program for money accrued by spending. 5% categories, rotating quarterly.
With DC sold out to C1 you don’t know what to expect, but I think CS will decline and likely the “cash back” will not be as good. Long ago I learned that C1 are lying liars and I terminated them. As soon as they muck me around since I have a discover card, I will cease to have it.
I’m curious about this too. I’ve always liked Discover’s straightforward rewards, so I’m wondering whether Capital One will keep the same benefits.
I had a business and personal Discover card forever. Great customer service.
When the change took place, they replaced my personal card but not my business card.
When one financial institution takes over another, it is rarely a good deal for consumers.
I have a Discover card and have enjoyed very good customer service. I had intended to move half of my savings to the Discover bank and create a ladder of one year cd’s. Not any more. I canceled my savings account and probably will cancel the card. I want nothing to do with Capital One. Sigh.
Yeah, I’ve had a couple C1 cards along with my Disc. C1 has had issues but one of my C1 cards I’ve had for decades carries a 7.9 grandfathered rate so of course I won’t ever give that up. My other C1 card - QuickSilver - has been branded as a MC and C1 has told me my individual card was not slated to convert to Disc. I hope this holds true since that would leave me with 2 Disc and 0 MC. Has anyone else had QS issues? I regret the loss of Disc privacy monitoring but otherwise, my transition exp has so far been seamless.