Is Alacriti's Orbipay safe to use. My Utility is requiring that I use it

Is Alacriti’s Orbipay safe to use. My Utility is requiring that I use it to pay by electronic check/debit.

according to Google: Alacriti provides banks with payment modernization solutions that offer a consistent, modern money movement experience across all channels and connection to all payment rails from one hub. Orbipay Payments Hub is a cloud-native, scalable solution with end-to-end payment orchestration of TCH RTP, FedNow, Visa Direct, Fedwire, and ACH payment rails on a secure, unified platform.

so it sounds like they are a cloud-based payment system that standardizes payments, meaning no more checks or plastic pay options. Not clear if they can require you to stop paying bills with a check. Maybe ask Clark

Also, can they require you to use that platform rather than your own bank’s bill pay options?