Comparing Costco to BJ's Wholesale article


Nancy_Greene

1m

Costco return policy for online orders does not work. Returning something ordered online the procedure is NOT smooth. On several occasions, they could NOT find purchase the information. Example: Shirts purchased. Taken out of the plastic bag. Bag thrown away. Shirts still had tag on the shirts. That was of no help. On Costco Visa card had MULTIPLE Costco charges. That was of no help to them or me. They told me to hold onto the plastic bag. WHAT!
Now I order nothing that might be returned online.
The shirts were donated to a charity.