# Spectrum or visible?

**URL:** <https://community.clark.com/t/spectrum-or-visible/6502>\
**Category:** Phones and Phone Plans\
**Created:** [November 13, 2024, 5:43pm UTC](https://community.clark.com/t/spectrum-or-visible/6502 "2024-11-13T17:43:02Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![tsm693](https://avatars.discourse-cdn.com/v4/letter/t/2acd7d/32.png) [@tsm693](https://community.clark.com/u/tsm693)\
**Post date:** [November 13, 2024, 5:43pm UTC](https://community.clark.com/t/spectrum-or-visible/6502/1 "2024-11-13T17:43:02Z")

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Spectrum is offering 12 months of free cell service, I am looking for advice, I am also considering Visible, I am currently with Verizon ( 20 + years) Thanks Susan

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**Author:** ![kcflyer](https://sea2.discourse-cdn.com/flex016/user_avatar/community.clark.com/kcflyer/32/3346_2.png) [@kcflyer](https://community.clark.com/u/kcflyer)\
**Post date:** [November 13, 2024, 9:51pm UTC](https://community.clark.com/t/spectrum-or-visible/6502/2 "2024-11-13T21:51:01Z")

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I’ve been on Visible for a couple of years with no problem. The only drawback is that their support is online only, however I had an issue with a new phone and wasn’t sure if it was them or the phone. I couldn’t get it resolved on a chat, but the next day THEY called me and gave me some suggestions. It turned out to be the phone, but I was kind of impressed. I’ve had zero service issues with them.

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**Author:** ![tsm693](https://avatars.discourse-cdn.com/v4/letter/t/2acd7d/32.png) [@tsm693](https://community.clark.com/u/tsm693)\
**Post date:** [November 14, 2024, 1:45am UTC](https://community.clark.com/t/spectrum-or-visible/6502/3 "2024-11-14T01:45:17Z")

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Thanks, I started visible today and so far so good except the sms code from visible are very slow

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**Author:** ![sullivant1](https://avatars.discourse-cdn.com/v4/letter/s/90db22/32.png) [@sullivant1](https://community.clark.com/u/sullivant1)\
**Post date:** [November 19, 2024, 3:38am UTC](https://community.clark.com/t/spectrum-or-visible/6502/4 "2024-11-19T03:38:34Z")

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Weve been with Visible for a few years. The service is vey reliable. I dont like that you can only have one line per email address

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**Author:** ![tsm693](https://avatars.discourse-cdn.com/v4/letter/t/2acd7d/32.png) [@tsm693](https://community.clark.com/u/tsm693)\
**Post date:** [November 19, 2024, 6:33pm UTC](https://community.clark.com/t/spectrum-or-visible/6502/5 "2024-11-19T18:33:09Z")

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I have had visible for a week now and the reception is great, customer service is fine too, they call you back if needed, My referral code is 3SS3CSR in case anyone wants one

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**Author:** ![tsm693](https://avatars.discourse-cdn.com/v4/letter/t/2acd7d/32.png) [@tsm693](https://community.clark.com/u/tsm693)\
**Post date:** [December 29, 2024, 12:52pm UTC](https://community.clark.com/t/spectrum-or-visible/6502/6 "2024-12-29T12:52:51Z")

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Almost two months now and my reception is better than with verizon !

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**Author:** ![billinin](https://avatars.discourse-cdn.com/v4/letter/b/47e85d/32.png) [@billinin](https://community.clark.com/u/billinin)\
**Post date:** [December 30, 2024, 12:39am UTC](https://community.clark.com/t/spectrum-or-visible/6502/7 "2024-12-30T00:39:22Z")

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I thought they use the Verizon network?

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**Author:** ![tsm693](https://avatars.discourse-cdn.com/v4/letter/t/2acd7d/32.png) [@tsm693](https://community.clark.com/u/tsm693)\
**Post date:** [December 30, 2024, 1:01am UTC](https://community.clark.com/t/spectrum-or-visible/6502/8 "2024-12-30T01:01:21Z")

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They do but for some reason it is better