# Kroger Frustration **URL:** \ **Category:** Uncategorized\ **Created:** [January 6, 2023, 2:59pm UTC](https://community.clark.com/t/kroger-frustration/1992 "2023-01-06T14:59:59Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![PricePerformer](https://sea2.discourse-cdn.com/flex016/user_avatar/community.clark.com/priceperformer/32/159_2.png) [@PricePerformer](https://community.clark.com/u/PricePerformer)\ **Post date:** [January 6, 2023, 2:59pm UTC](https://community.clark.com/t/kroger-frustration/1992/1 "2023-01-06T14:59:59Z")
If Publix claims to be “Where shopping is a Pleasure”… Kroger is trying hard to be “Where shopping is a Pain in the Butt”. My wife does most of the shopping. I am more the pick up something she asks for on my way home. So after carrying this Kroger Card on my Keychain, seems like forever… not good enough. So I see something not on my list. The shelf sticker gives a good price “with a Digital Coupon”. Seems as a LOYAL Kroger member, I should get this price… Not really. I asked 2 employees how to get the digital coupon. Neither could help. Finally the guy at the Service Desk told the Cashier to override the price. Is this a form of Age Discrimination. I still do not know how to get Kroger Digital Coupons. I do know that I prefer Walmart over Kroger. . ---
**Author:** ![SonoranSilkies](https://avatars.discourse-cdn.com/v4/letter/s/a183cd/32.png) [@SonoranSilkies](https://community.clark.com/u/SonoranSilkies)\ **Post date:** [January 6, 2023, 3:12pm UTC](https://community.clark.com/t/kroger-frustration/1992/2 "2023-01-06T15:12:24Z")
At Safeway you use their app to scan the barcode. ---
**Author:** ![branchkin](https://avatars.discourse-cdn.com/v4/letter/b/3d9bf3/32.png) [@branchkin](https://community.clark.com/u/branchkin)\ **Post date:** [January 6, 2023, 10:07pm UTC](https://community.clark.com/t/kroger-frustration/1992/3 "2023-01-06T22:07:05Z")
Been there done that, walked out not buying anything. ---
**Author:** ![Nicki54](https://avatars.discourse-cdn.com/v4/letter/n/e274bd/32.png) [@Nicki54](https://community.clark.com/u/Nicki54)\ **Post date:** [January 6, 2023, 11:16pm UTC](https://community.clark.com/t/kroger-frustration/1992/4 "2023-01-06T23:16:45Z")
You have to go to your Kroger card account online and download your desired coupons to your account. They will then appear on the card when it is scanned. Kroger sends an email at least once a week touting the current digital coupons to download. ---
**Author:** ![PricePerformer](https://sea2.discourse-cdn.com/flex016/user_avatar/community.clark.com/priceperformer/32/159_2.png) [@PricePerformer](https://community.clark.com/u/PricePerformer)\ **Post date:** [January 7, 2023, 12:05am UTC](https://community.clark.com/t/kroger-frustration/1992/5 "2023-01-07T00:05:03Z")
I think Kroger’s mistake is putting the Digital Coupon Price on the shelf. It is a different experience than cutting coupons from ads. If I do not know about it, I am not unhappy. Kroger is waving a red flag in front of a Bull! BTW, since I am not the Primary shopper, I do not pay attention to what you described… but thank you for the info. Let me ad, if it was an item I wanted, I would be less inclined to IMHO to overpay for it and pass. ---
**Author:** ![PricePerformer](https://sea2.discourse-cdn.com/flex016/user_avatar/community.clark.com/priceperformer/32/159_2.png) [@PricePerformer](https://community.clark.com/u/PricePerformer)\ **Post date:** [January 7, 2023, 3:12pm UTC](https://community.clark.com/t/kroger-frustration/1992/7 "2023-01-07T15:12:49Z")
OK but when 3 out of 3 Kroger Employees can’t help… Kroger has a Problem… **Extremely poor implementation.** Just opened the Kroger App… do not see where I scan or am I supposed to use the QR code reader on the phone. Shouldn’t the Kroger app have the reader embedded? ---
**Author:** ![SonoranSilkies](https://avatars.discourse-cdn.com/v4/letter/s/a183cd/32.png) [@SonoranSilkies](https://community.clark.com/u/SonoranSilkies)\ **Post date:** [January 8, 2023, 2:54am UTC](https://community.clark.com/t/kroger-frustration/1992/9 "2023-01-08T02:54:28Z")
I previpusly mentioned that for Safeway, you scan the barcode using the app. They also have printed coupons in their weekly ad, and if you mention it to the cashier, they will scan their copy of the print ad while ringing you up. So that is better. But as someone who shops there regularly, and is a “member,” it is annoying to have to go that extra step.