# How should issuer handle Compromised Credit Cards?

**URL:** <https://community.clark.com/t/how-should-issuer-handle-compromised-credit-cards/2203>\
**Category:** Credit Cards\
**Created:** [February 7, 2023, 2:06pm UTC](https://community.clark.com/t/how-should-issuer-handle-compromised-credit-cards/2203 "2023-02-07T14:06:39Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![PricePerformer](https://sea2.discourse-cdn.com/flex016/user_avatar/community.clark.com/priceperformer/32/159_2.png) [@PricePerformer](https://community.clark.com/u/PricePerformer)\
**Post date:** [February 7, 2023, 2:06pm UTC](https://community.clark.com/t/how-should-issuer-handle-compromised-credit-cards/2203/1 "2023-02-07T14:06:39Z")

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In another string, I mentioned that a Credit Card was compromised.

The issuer cancelled the card and issued a new number.

That card was the one I use for on-line and auto recurring charges. These require special attention apart from the normal 2 page Family CC.

So you see what happened, I start getting messages from all the Recurring charges that my CC was denied… Wonderful… had to contact every vendor on that card.

I just wonder if there might be a better way.  
Could the CC do a 90 day look back and see the bills I have accepted and paid and continue with those… maybe even contact the vendor about a new number.

Or maybe offer that Service for me to accept or reject.

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**Author:** ![Maymey](https://avatars.discourse-cdn.com/v4/letter/m/73ab20/32.png) [@Maymey](https://community.clark.com/u/Maymey)\
**Post date:** [February 8, 2023, 1:54am UTC](https://community.clark.com/t/how-should-issuer-handle-compromised-credit-cards/2203/2 "2023-02-08T01:54:21Z")

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You’re right. The process is really a hassle. There’s got to be a way to automate this.

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**Author:** ![robertpri](https://avatars.discourse-cdn.com/v4/letter/r/ec9cab/32.png) [@robertpri](https://community.clark.com/u/robertpri)\
**Post date:** [February 9, 2023, 4:57am UTC](https://community.clark.com/t/how-should-issuer-handle-compromised-credit-cards/2203/3 "2023-02-09T04:57:46Z")

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> [@PricePerformer](#):
>
> Or maybe offer that Service for me to accept or reject.

Got an email from B/A, questioning a charge. I fully agree that it should be declined. [long story] But the question was, “Do I recognize this charge?” If I say NO, they will delete and mail a new one. But a new card means hours and hours changing my 25 auto-pays! A nightmare!

What exactly does YES mean? Unsure, I called and a B/A rep explained it. Later got a text warning me I needed to reply. I called again, got another rep, who gave me an entirely difference explanation! Very frustrated.

 ![ba2](https://us1.discourse-cdn.com/flex016/uploads/clark/original/2X/d/d87b4a20b71c087478a447bba67230f0f2bdfa2a.jpeg)

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**Author:** ![PricePerformer](https://sea2.discourse-cdn.com/flex016/user_avatar/community.clark.com/priceperformer/32/159_2.png) [@PricePerformer](https://community.clark.com/u/PricePerformer)\
**Post date:** [February 9, 2023, 3:15pm UTC](https://community.clark.com/t/how-should-issuer-handle-compromised-credit-cards/2203/4 "2023-02-09T15:15:55Z")

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Sounds a little like the guy who said someone stole his wife’s Credit Card… but he was spending less than his wife. 😃

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**Author:** ![mcarley](https://avatars.discourse-cdn.com/v4/letter/m/dec6dc/32.png) [@mcarley](https://community.clark.com/u/mcarley)\
**Post date:** [February 13, 2023, 7:41pm UTC](https://community.clark.com/t/how-should-issuer-handle-compromised-credit-cards/2203/5 "2023-02-13T19:41:28Z")

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PP,

I asked this very question of CH recently and they took my question on the podcast. I’m not sure I even fully grasp his suggestions, and I’ve been meaning to go back and listen again. I think it was on the January 26th episode.

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**Author:** ![Sally\_TeamClark](https://sea2.discourse-cdn.com/flex016/user_avatar/community.clark.com/sally_teamclark/32/10_2.png) [@Sally\_TeamClark](https://community.clark.com/u/Sally_TeamClark)\
**Post date:** [March 21, 2025, 5:21pm UTC](https://community.clark.com/t/how-should-issuer-handle-compromised-credit-cards/2203/6 "2025-03-21T17:21:16Z")

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