# Hotmail - suddenly sending all black page

**URL:** <https://community.clark.com/t/hotmail-suddenly-sending-all-black-page/1572>\
**Category:** Technology\
**Created:** [November 3, 2022, 7:43am UTC](https://community.clark.com/t/hotmail-suddenly-sending-all-black-page/1572 "2022-11-03T07:43:48Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![robertpri](https://avatars.discourse-cdn.com/v4/letter/r/ec9cab/32.png) [@robertpri](https://community.clark.com/u/robertpri)\
**Post date:** [November 3, 2022, 7:43am UTC](https://community.clark.com/t/hotmail-suddenly-sending-all-black-page/1572/1 "2022-11-03T07:43:48Z")

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I’ve had this hotmail for decades. Sent three msgs tonight and recips all replied they got a solid black page.

But it looks fine to me, AND, their replies also look okay.

So, I can see my mail, but they can’t, and when they reply, I can still se my original.

Never encountered this before.

opinions?

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**Author:** ![skimmer90](https://avatars.discourse-cdn.com/v4/letter/s/d78d45/32.png) [@skimmer90](https://community.clark.com/u/skimmer90)\
**Post date:** [November 3, 2022, 6:54pm UTC](https://community.clark.com/t/hotmail-suddenly-sending-all-black-page/1572/2 "2022-11-03T18:54:01Z")

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Are all of the recipients using a specific email system ie. Gmail, Hotmail/Outlook/Live, security app or browser, if using other web-based Gmail accts?  
Were the messages forwards or include an image possibly?  
…  
Just sent a test message from a Hotmail acct to 3 different Gmail accts and an USPS acct. No issues.

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**Author:** ![robertpri](https://avatars.discourse-cdn.com/v4/letter/r/ec9cab/32.png) [@robertpri](https://community.clark.com/u/robertpri)\
**Post date:** [November 3, 2022, 7:02pm UTC](https://community.clark.com/t/hotmail-suddenly-sending-all-black-page/1572/3 "2022-11-03T19:02:39Z")

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> [@skimmer90](#):
>
> Were the messages forwards or include an image possibly?

The first event was a forward from one friend to another. She said, “all black”

So I copied the original mail and generated / pasted a new email to the same friend. She replied, same thing, all black.

Same thing when I merely replied to a friend’s mail with just a few words. She said, all black.

I used chrome but have since tried gmail and edge, no replies yet

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**Author:** ![Marcaroni500](https://avatars.discourse-cdn.com/v4/letter/m/0ea827/32.png) [@Marcaroni500](https://community.clark.com/u/Marcaroni500)\
**Post date:** [January 1, 2023, 2:47am UTC](https://community.clark.com/t/hotmail-suddenly-sending-all-black-page/1572/4 "2023-01-01T02:47:57Z")

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I set up a new computer and the outlook “upgrade “ is horrendous. A lot more ad disguised as mail, and multiple steps to do simple things like designate something as junk

Typical of microsoft , the help advisories do not apply to the current version.

Avoid at all costs.