# Can't connect to Alliant CU

**URL:** <https://community.clark.com/t/cant-connect-to-alliant-cu/3617>\
**Category:** Uncategorized\
**Created:** [October 10, 2023, 1:26am UTC](https://community.clark.com/t/cant-connect-to-alliant-cu/3617 "2023-10-10T01:26:03Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![fuzzbutt](https://sea2.discourse-cdn.com/flex016/user_avatar/community.clark.com/fuzzbutt/32/94_2.png) [@fuzzbutt](https://community.clark.com/u/fuzzbutt)\
**Post date:** [October 10, 2023, 1:26am UTC](https://community.clark.com/t/cant-connect-to-alliant-cu/3617/1 "2023-10-10T01:26:03Z")

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I haven’t been able to connect to the website for several days now. No one answers the phone either. Can any body here connect?

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**Author:** ![Lavarock](https://sea2.discourse-cdn.com/flex016/user_avatar/community.clark.com/lavarock/32/119_2.png) [@Lavarock](https://community.clark.com/u/Lavarock)\
**Post date:** [October 10, 2023, 3:23am UTC](https://community.clark.com/t/cant-connect-to-alliant-cu/3617/3 "2023-10-10T03:23:56Z")

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We are experiencing technical issues.

We are experiencing technical difficulties and are working to resolve the issue  
Please check back later.

Reference Number 12255143606648119835

[![Logo - Alliant Credit Union]

Member Contact Center (Available 24/7): 800-328-1935

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**Author:** ![Lavarock](https://sea2.discourse-cdn.com/flex016/user_avatar/community.clark.com/lavarock/32/119_2.png) [@Lavarock](https://community.clark.com/u/Lavarock)\
**Post date:** [October 10, 2023, 3:27am UTC](https://community.clark.com/t/cant-connect-to-alliant-cu/3617/4 "2023-10-10T03:27:49Z")

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They are using Cloudflare as a front end so perhaps, if they just enabled that, there is a propogration going on. That can take a day or so. Besides, today is a holiday so there may be lkimited technical people on duty. Oftentimes, updates and maintenance was performed on holidays.

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**Author:** ![fuzzbutt](https://sea2.discourse-cdn.com/flex016/user_avatar/community.clark.com/fuzzbutt/32/94_2.png) [@fuzzbutt](https://community.clark.com/u/fuzzbutt)\
**Post date:** [October 10, 2023, 4:34am UTC](https://community.clark.com/t/cant-connect-to-alliant-cu/3617/5 "2023-10-10T04:34:55Z")

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I found part of the problem.

I can get there on the chrome browser but not on firefox and I can’t answer their emails on hotmail, perhaps because it’s booked marked in firefox.

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**Author:** ![Maymey](https://avatars.discourse-cdn.com/v4/letter/m/73ab20/32.png) [@Maymey](https://community.clark.com/u/Maymey)\
**Post date:** [October 10, 2023, 7:54am UTC](https://community.clark.com/t/cant-connect-to-alliant-cu/3617/6 "2023-10-10T07:54:28Z")

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I was able to log in using Firefox on Sunday.

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**Author:** ![Lavarock](https://sea2.discourse-cdn.com/flex016/user_avatar/community.clark.com/lavarock/32/119_2.png) [@Lavarock](https://community.clark.com/u/Lavarock)\
**Post date:** [October 10, 2023, 8:11pm UTC](https://community.clark.com/t/cant-connect-to-alliant-cu/3617/7 "2023-10-10T20:11:43Z")

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I am staring to run into problems with some browsers, primarily because some sites use Java which I generally disable and also because the browsers are being discontinued for my Windows 7 boxes.

Even BRAVE which looked promising doesn’t update on Win7 boxes.

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**Author:** ![Nicki54](https://avatars.discourse-cdn.com/v4/letter/n/e274bd/32.png) [@Nicki54](https://community.clark.com/u/Nicki54)\
**Post date:** [October 10, 2023, 11:26pm UTC](https://community.clark.com/t/cant-connect-to-alliant-cu/3617/8 "2023-10-10T23:26:19Z")

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I’ve got a couple of routine websites that suddenly don’t like Firefox. The problem is that they don’t tell you that’s the problem. Annoying because I really like FF but now dredge up Chrome if it fails more than twice. I keep wondering if it’s intentional or just one not keeping up with the other’s updates.

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**Author:** ![A10acboy](https://sea2.discourse-cdn.com/flex016/user_avatar/community.clark.com/a10acboy/32/798_2.png) [@A10acboy](https://community.clark.com/u/A10acboy)\
**Post date:** [October 16, 2023, 9:40pm UTC](https://community.clark.com/t/cant-connect-to-alliant-cu/3617/9 "2023-10-16T21:40:54Z")

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I get email offers from them and when I try to respond I get an error message saying I cannot connect to their web page!

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**Author:** ![fuzzbutt](https://sea2.discourse-cdn.com/flex016/user_avatar/community.clark.com/fuzzbutt/32/94_2.png) [@fuzzbutt](https://community.clark.com/u/fuzzbutt)\
**Post date:** [October 18, 2023, 10:34pm UTC](https://community.clark.com/t/cant-connect-to-alliant-cu/3617/10 "2023-10-18T22:34:36Z")

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I tried Firefox again today and it worked fine.

I didn’t do anything to fix it, it just works now.

This stuff is just weird sometimes.
