# Cannot solve Chrome auto password mystery **URL:** \ **Category:** Technology\ **Created:** [December 2, 2022, 11:48pm UTC](https://community.clark.com/t/cannot-solve-chrome-auto-password-mystery/1727 "2022-12-02T23:48:00Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![robertpri](https://avatars.discourse-cdn.com/v4/letter/r/ec9cab/32.png) [@robertpri](https://community.clark.com/u/robertpri)\ **Post date:** [December 2, 2022, 11:48pm UTC](https://community.clark.com/t/cannot-solve-chrome-auto-password-mystery/1727/1 "2022-12-02T23:48:00Z")
Used Chrome for ages, no problem, but ‘curious’ grand daugher coming and she has use of my computer. I had it set to auto connect to my hotmail, but don’t want her to read my mail. Went into Settings / Autofill / Passwords and removed my name / P/W. Simple? NO! Now I cannot get my mail to open [not going to admit how much time I’ve spent on this over three days] I reset Chrome and changed log in / auto settings probably 50 times. [alas, not kidding] Sign in page should be: [https://outlook.com/login.live.com](https://outlook.com/login.live.com) But entering that, it auto connects to gibberish and a blank page–this: ttps://login.live.com/login.srf?wa=wsignin1.0&rpsnv=13&ct=1670019992&rver=7.0.6737.0&wp=MBI\_SSL&wreply=https%3a%2f%[2foutlook.live.com](http://2foutlook.live.com)%2fowa%2f0%2f%3fstate%3d1%26redirectTo%3daHR0cHM6Ly9vdXRsb29rLmxpdmUuY29tL21haWwvMC8%26RpsCsrfState%3d701adda2-4964-a432-dff5-9fdbb9d44bc1&id=292841&aadredir=1&CBCXT=out&lw=1&fl=dob%2cflname%2cwld&cobrandid=48388 No matter what method I use, I get that nonsense. Pls see pic: any sugggestions what is wrong? I selected no to auto connect and save p/w and no p/w are listed. Any ideas? ![chrome1](https://us1.discourse-cdn.com/flex016/uploads/clark/original/1X/e62ab1debeea383d760b42651a9d111546da0b4b.jpeg) ---
**Author:** ![Lavarock](https://sea2.discourse-cdn.com/flex016/user_avatar/community.clark.com/lavarock/32/119_2.png) [@Lavarock](https://community.clark.com/u/Lavarock)\ **Post date:** [December 3, 2022, 6:15am UTC](https://community.clark.com/t/cannot-solve-chrome-auto-password-mystery/1727/2 "2022-12-03T06:15:49Z")
> [@robertpri](#): > > % Your link does not work for me. It should not have a .com at the end.Try [Outlook](https://outlook.live.com/mail/0/) ---
**Author:** ![robertpri](https://avatars.discourse-cdn.com/v4/letter/r/ec9cab/32.png) [@robertpri](https://community.clark.com/u/robertpri)\ **Post date:** [December 3, 2022, 6:56am UTC](https://community.clark.com/t/cannot-solve-chrome-auto-password-mystery/1727/3 "2022-12-03T06:56:15Z")
> [@Lavarock](#): > > Your link does not work for me you are correct. ---
**Author:** ![Lavarock](https://sea2.discourse-cdn.com/flex016/user_avatar/community.clark.com/lavarock/32/119_2.png) [@Lavarock](https://community.clark.com/u/Lavarock)\ **Post date:** [December 3, 2022, 7:12am UTC](https://community.clark.com/t/cannot-solve-chrome-auto-password-mystery/1727/4 "2022-12-03T07:12:29Z")
Did the link I posted work? ---
**Author:** ![robertpri](https://avatars.discourse-cdn.com/v4/letter/r/ec9cab/32.png) [@robertpri](https://community.clark.com/u/robertpri)\ **Post date:** [December 3, 2022, 7:32am UTC](https://community.clark.com/t/cannot-solve-chrome-auto-password-mystery/1727/5 "2022-12-03T07:32:39Z")
Yes, thanks! Saved it in case it happens again! So weird–it just happened ---
**Author:** ![glasspilot](https://avatars.discourse-cdn.com/v4/letter/g/eada6e/32.png) [@glasspilot](https://community.clark.com/u/glasspilot)\ **Post date:** [December 5, 2022, 3:41pm UTC](https://community.clark.com/t/cannot-solve-chrome-auto-password-mystery/1727/6 "2022-12-05T15:41:42Z")
> [@robertpri](#): > > Used Chrome for ages, no problem, but ‘curious’ grand daugher coming and she has use of my computer. I had it set to auto connect to my hotmail, but don’t want her to read my mail. Robert, I would go about this from a different angle. I’m assuming you’re using Windows. Set up a Windows “guest” account on your computer. Go to: Settings: Family and other users: Click “Add a family member”. Your granddaughter will use this guest account and not have access to any of your stuff. Of course your account is protected by the windows password or pin. ---
**Author:** ![robertpri](https://avatars.discourse-cdn.com/v4/letter/r/ec9cab/32.png) [@robertpri](https://community.clark.com/u/robertpri)\ **Post date:** [January 10, 2023, 1:41am UTC](https://community.clark.com/t/cannot-solve-chrome-auto-password-mystery/1727/8 "2023-01-10T01:41:18Z")
It’s back and worse than ever. I enter: “[Outlook](https://outlook.live.com/mail/0/)” [without quotes] Actually, that’s not what I entered but it comes back as “outlook”. If you click on it, you get the same thing I get–blank page but get about 150 strange numbers/letters that gets nothing. Worse, it does the same on Edge and Firefox. However, my office machine works fine so it’s just this computer. Ran every virus, malware, etc., prog and nothing works. Must use my office machine for outlook. grrrrrrr ---
**Author:** ![fuzzbutt](https://sea2.discourse-cdn.com/flex016/user_avatar/community.clark.com/fuzzbutt/32/94_2.png) [@fuzzbutt](https://community.clark.com/u/fuzzbutt)\ **Post date:** [January 10, 2023, 2:51am UTC](https://community.clark.com/t/cannot-solve-chrome-auto-password-mystery/1727/9 "2023-01-10T02:51:04Z")
Try > **[Outlook – free personal email and calendar from Microsoft](https://outlook.live.com/owa/)** > > Get free Outlook email and calendar, plus Office Online apps like Word, Excel and PowerPoint. Sign in to access your Outlook, Hotmail or Live email account. I’m trying to type: w w w. h o t m a i l. com. This board keeps making a link. ---
**Author:** ![robertpri](https://avatars.discourse-cdn.com/v4/letter/r/ec9cab/32.png) [@robertpri](https://community.clark.com/u/robertpri)\ **Post date:** [January 10, 2023, 3:02am UTC](https://community.clark.com/t/cannot-solve-chrome-auto-password-mystery/1727/10 "2023-01-10T03:02:38Z")
> [@fuzzbutt](#): > > This board keeps making a link. I get this: [https://login.live.com/login.srf?wa=wsignin1.0&rpsnv=13&ct=1673311155&rver=7.0.6737.0&wp=MBI\_SSL&wreply=https%3A%2F%2Foutlook.live.com%2Fowa%2F0%2F%3Fstate%3D1%26redirectTo%3DaHR0cHM6Ly9vdXRsb29rLmxpdmUuY29tL21haWwvMC9pbmJveC9pZC9BUU1rQURBd0FURXhBR0l3T0MwNU1qTmlMVEprTURrdE1EQUNMVEF3Q2dCR0FBQUQ5Mlo4QXQ0RVZrcXEzTFdwWENpbnRBY0FkR204empKL2xrR1Vxb1NaNG8rUkFnQUFBZ0VNQUFBQWRHbTh6akovbGtHVXFvU1o0bytSQWdBRTRMSDdrZ0FBQUE9PS8%26RpsCsrfState%3D12d96aa2-47aa-d526-553b-2665ce1a8408&id=292841&aadredir=1&CBCXT=out&lw=1&fl=dob%2Cflname%2Cwld&cobrandid=90015](https://login.live.com/login.srf?wa=wsignin1.0&rpsnv=13&ct=1673311155&rver=7.0.6737.0&wp=MBI_SSL&wreply=https%3a%2f%2foutlook.live.com%2fowa%2f0%2f%3fstate%3d1%26redirectTo%3daHR0cHM6Ly9vdXRsb29rLmxpdmUuY29tL21haWwvMC9pbmJveC9pZC9BUU1rQURBd0FURXhBR0l3T0MwNU1qTmlMVEprTURrdE1EQUNMVEF3Q2dCR0FBQUQ5Mlo4QXQ0RVZrcXEzTFdwWENpbnRBY0FkR204empKL2xrR1Vxb1NaNG8rUkFnQUFBZ0VNQUFBQWRHbTh6akovbGtHVXFvU1o0bytSQWdBRTRMSDdrZ0FBQUE9PS8%26RpsCsrfState%3d12d96aa2-47aa-d526-553b-2665ce1a8408&id=292841&aadredir=1&CBCXT=out&lw=1&fl=dob%2cflname%2cwld&cobrandid=90015) ---
**Author:** ![fuzzbutt](https://sea2.discourse-cdn.com/flex016/user_avatar/community.clark.com/fuzzbutt/32/94_2.png) [@fuzzbutt](https://community.clark.com/u/fuzzbutt)\ **Post date:** [January 10, 2023, 4:56am UTC](https://community.clark.com/t/cannot-solve-chrome-auto-password-mystery/1727/11 "2023-01-10T04:56:40Z")
> [@fuzzbutt](#): > > w w w. h o t m a i l. com. Just type: w w w. h o t m a i l. com. Without the spaces. If that doesn’t work try system restore to a date prior to Dec 15th or so, ---
**Author:** ![robertpri](https://avatars.discourse-cdn.com/v4/letter/r/ec9cab/32.png) [@robertpri](https://community.clark.com/u/robertpri)\ **Post date:** [January 10, 2023, 5:51am UTC](https://community.clark.com/t/cannot-solve-chrome-auto-password-mystery/1727/12 "2023-01-10T05:51:30Z")
> [@fuzzbutt](#): > > Just type: Thanks, will do tomorrow but exhausted from hours of chasing this. ---
**Author:** ![robertpri](https://avatars.discourse-cdn.com/v4/letter/r/ec9cab/32.png) [@robertpri](https://community.clark.com/u/robertpri)\ **Post date:** [January 10, 2023, 5:52am UTC](https://community.clark.com/t/cannot-solve-chrome-auto-password-mystery/1727/13 "2023-01-10T05:52:14Z")
that’s also what I get ---
**Author:** ![pcdoctor01](https://avatars.discourse-cdn.com/v4/letter/p/977dab/32.png) [@pcdoctor01](https://community.clark.com/u/pcdoctor01)\ **Post date:** [January 10, 2023, 11:18am UTC](https://community.clark.com/t/cannot-solve-chrome-auto-password-mystery/1727/14 "2023-01-10T11:18:30Z")
Just for giggles, install Brave and see what happens. How about creating a new profile in Chrome? What about backing up your default folder in your profile folder in Chrome and then delete that folder? > **[Secure, Fast & Private Web Browser with Adblocker | Brave Browser](https://brave.com/)** > > The Brave browser is a fast, private and secure web browser for PC, Mac and mobile. Download now to enjoy a faster ad-free browsing experience that saves data and battery life by blocking tracking software. ---
**Author:** ![robertpri](https://avatars.discourse-cdn.com/v4/letter/r/ec9cab/32.png) [@robertpri](https://community.clark.com/u/robertpri)\ **Post date:** [January 10, 2023, 9:25pm UTC](https://community.clark.com/t/cannot-solve-chrome-auto-password-mystery/1727/15 "2023-01-10T21:25:52Z")
> [@pcdoctor01](#): > > Just for giggles, install Brave and see what happens More than giggles, that **WORKED.** …! Many thanks…! Playing with it now…at least I can read my mail from here ---
**Author:** ![robertpri](https://avatars.discourse-cdn.com/v4/letter/r/ec9cab/32.png) [@robertpri](https://community.clark.com/u/robertpri)\ **Post date:** [January 11, 2023, 2:52am UTC](https://community.clark.com/t/cannot-solve-chrome-auto-password-mystery/1727/16 "2023-01-11T02:52:11Z")
Taking some getting used to Brave, but I like it. Can’t get Lastpass to work as an extension, but doable. ---
**Author:** ![pcdoctor01](https://avatars.discourse-cdn.com/v4/letter/p/977dab/32.png) [@pcdoctor01](https://community.clark.com/u/pcdoctor01)\ **Post date:** [January 12, 2023, 3:06am UTC](https://community.clark.com/t/cannot-solve-chrome-auto-password-mystery/1727/17 "2023-01-12T03:06:22Z")
Glad it worked for you. Do you think deleting the default folder in the Chrome profile would fix your Chrome issue? I don’t use Last pass and I don’t use a lot of extensions. I’m surprised that the Lastpass Chrome extension doesnt work with Brave. ---
**Author:** ![robertpri](https://avatars.discourse-cdn.com/v4/letter/r/ec9cab/32.png) [@robertpri](https://community.clark.com/u/robertpri)\ **Post date:** [January 12, 2023, 3:27am UTC](https://community.clark.com/t/cannot-solve-chrome-auto-password-mystery/1727/18 "2023-01-12T03:27:11Z")
> [@pcdoctor01](#): > > Chrome profile would fix your Chrome issue? Except I have the exact same issue with Edge and FF. Every site, webpage, and other mail works fine. It’s only Hotmail in all the other browsers. Odd… Brave says the Lastpass extension is on and working, but it’s not like Chrome of Edge. So I just have the Lastpass tab open all the time. Not the same thing and it does work, but a lot more steps. Still, it works, so… ---
**Author:** ![pcdoctor01](https://avatars.discourse-cdn.com/v4/letter/p/977dab/32.png) [@pcdoctor01](https://community.clark.com/u/pcdoctor01)\ **Post date:** [January 13, 2023, 6:24am UTC](https://community.clark.com/t/cannot-solve-chrome-auto-password-mystery/1727/19 "2023-01-13T06:24:16Z")
Wow. Same issue with Edge and Firefox. Here is another just for giggles. Try the ESR version of Firefox. > **[Get Firefox for your enterprise with ESR and Rapid Release](https://www.mozilla.org/en-US/firefox/enterprise/#download)** > > Get unmatched data protection on the release cadence that suits you with Firefox for enterprise. Download ESR and Rapid Release. ---
**Author:** ![Nacalawyer](https://avatars.discourse-cdn.com/v4/letter/n/e0b2c6/32.png) [@Nacalawyer](https://community.clark.com/u/Nacalawyer)\ **Post date:** [January 20, 2023, 11:47pm UTC](https://community.clark.com/t/cannot-solve-chrome-auto-password-mystery/1727/20 "2023-01-20T23:47:36Z")
I never have problems like this. But, then again I use a Mac. ---
**Author:** ![Lavarock](https://sea2.discourse-cdn.com/flex016/user_avatar/community.clark.com/lavarock/32/119_2.png) [@Lavarock](https://community.clark.com/u/Lavarock)\ **Post date:** [January 23, 2023, 8:03am UTC](https://community.clark.com/t/cannot-solve-chrome-auto-password-mystery/1727/21 "2023-01-23T08:03:29Z")
When I cut and paste that last string of http data from 13 days ago, I get a login window. That you are seeing code probably means that your browser is not redirecting to the new URL. It may be a setting in the browser or some software addon in the browser, etc. Still, I can’t believe that you are the only one who has had this issue. I really think Microsoft (Hotmail Support) should be able to help you solve that. If no online support, try a user forum. Personally I changed from these ad-driven free services to my own domains or even a gmail account. [Next page](https://community.clark.com/t/cannot-solve-chrome-auto-password-mystery/1727.md?page=2)