# Beware "Free" ipad or iphone offers from Xfinity **URL:** \ **Category:** Phones and Phone Plans\ **Created:** [August 24, 2026, 3:35pm UTC](https://community.clark.com/t/beware-free-ipad-or-iphone-offers-from-xfinity/9740 "2026-08-24T15:35:38Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![GAJoeOR](https://avatars.discourse-cdn.com/v4/letter/g/e0b2c6/32.png) [@GAJoeOR](https://community.clark.com/u/GAJoeOR)\ **Post date:** [August 24, 2026, 3:35pm UTC](https://community.clark.com/t/beware-free-ipad-or-iphone-offers-from-xfinity/9740/1 "2026-08-24T15:35:38Z")
While visiting the Xfinity store to discuss a billing issue the sales person said that if I updated my plan I could get a FREE iphone. I said I didn’t need another phone as mine are current and he then offered a FREE ipad. Well that sounds like a good deal but there are hooks. First, I had to go on auto pay where they take my payment out of my bank account. Months go by and my bill keeps going up so I had to dig down on their website to see exactly what I was being billed. It was not easy, they make it as difficult as possible. I found that I was being billed for cellular access (even though I told them we wouldn’t want it) and they were billing me for the device itself. To be sure, there was a “credit” in the bill that offset the monthly cost but not entirely. I found that I was actually paying for the ipad in an underhanded and much disguised way. I discovered that I could not change my plan on line so went to the store - MULTIPLE times to try to fix this and every time came away with assurance that they had corrected it. I am now looking to change carriers hoping to find someone more honest. ---
**Author:** ![moe313](https://sea2.discourse-cdn.com/flex016/user_avatar/community.clark.com/moe313/32/4660_2.png) [@moe313](https://community.clark.com/u/moe313)\ **Post date:** [August 25, 2026, 3:35am UTC](https://community.clark.com/t/beware-free-ipad-or-iphone-offers-from-xfinity/9740/2 "2026-08-25T03:35:06Z")
Welcome to the forum ---
**Author:** ![glasspilot](https://avatars.discourse-cdn.com/v4/letter/g/eada6e/32.png) [@glasspilot](https://community.clark.com/u/glasspilot)\ **Post date:** [August 25, 2026, 11:03am UTC](https://community.clark.com/t/beware-free-ipad-or-iphone-offers-from-xfinity/9740/3 "2026-08-25T11:03:27Z")
> [@GAJoeOR](#): > > First, I had to go on auto pay where they take my payment out of my bank account. Months go by and my bill keeps going up so I had to dig down on their website to see exactly what I was being billed. It was not easy, they make it as difficult as possible. And that’s exactly why I will never do auto pay.