# Becareful when calling Southwest Customer Service

**URL:** <https://community.clark.com/t/becareful-when-calling-southwest-customer-service/3240>\
**Category:** Scams and Ripoffs\
**Created:** [July 27, 2023, 1:05am UTC](https://community.clark.com/t/becareful-when-calling-southwest-customer-service/3240 "2023-07-27T01:05:08Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![AllGood\_2023](https://sea2.discourse-cdn.com/flex016/user_avatar/community.clark.com/allgood_2023/32/1926_2.png) [@AllGood\_2023](https://community.clark.com/u/AllGood_2023)\
**Post date:** [July 27, 2023, 1:05am UTC](https://community.clark.com/t/becareful-when-calling-southwest-customer-service/3240/1 "2023-07-27T01:05:08Z")

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![image](https://us1.discourse-cdn.com/flex016/uploads/clark/original/2X/9/95f6ea50fec565b8112134cd47cbba62b3cd0606.png)  
Ok, so I called Southwest due to technical issues I’ve been encountering at [southwest.com](http://southwest.com). I assumed I called the right number but when I connected with the rep the person was asking which site am I calling about which was a red flag and he said he knows my problem before I even told him the issue. I hung up right away and when I checked the number I misdialed the number by 1!.

Southwest Customer Service Number: 1-800-435-9792

Phone Number I dialed: 1-800-432-9792

I made a mistake and dialed the 2 instead of the 5!

Please be careful everyone!

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<div class="post-metadata">

**Author:** ![Lavarock](https://sea2.discourse-cdn.com/flex016/user_avatar/community.clark.com/lavarock/32/119_2.png) [@Lavarock](https://community.clark.com/u/Lavarock)\
**Post date:** [July 27, 2023, 6:17am UTC](https://community.clark.com/t/becareful-when-calling-southwest-customer-service/3240/2 "2023-07-27T06:17:15Z")

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A typical answer from someone who gets misdialed calls.

My local number is the same as a toll free number with 1 digit off. I keep getting calls from California callers trying to reach a Baptist Organization. Their webmaster mistyped a digit. I tell callers the correct number and to ask the group to adjust the website.

Another call I get is for a farm with the same name as mine but with the word goat added. They sell goats, I sell coffee. The minute they mention milk or goats, I interrupt and give them the correct number.

I am cordial because I have misdialed numbers before. However I also Google my numbers to see if there is a mis-printing somewhere. My old number that I have not used in over 10 years is still listed on various websites; you know, those that publish your info and then try to get you to pay them. Another one is a USDA web posting from 15 years ago that nobody seems to update.