# Customer No Service **URL:** https://community.clark.com/c/customer-no-service/18.md [Latest](https://community.clark.com/latest.md) · [Categories](https://community.clark.com/categories.md) · [Tags](https://community.clark.com/tags.md) --- ## [About the Customer No Service category](https://community.clark.com/t/about-the-customer-no-service-category/28)
**Author:** [@james](https://community.clark.com/u/james)\ **Replies:** 1\ **Last updated:** [September 1, 2026, 4:36pm UTC](https://community.clark.com/t/about-the-customer-no-service-category/28 "2026-09-01T16:36:16Z")
We’ve all had “customer no-service” experiences. Has a company done you wrong? Vent here, and let your voice be heard! --- ## [Situation involving ScreenConnect-type malware and PayPal](https://community.clark.com/t/situation-involving-screenconnect-type-malware-and-paypal/9886)
**Author:** [@PropofolMask](https://community.clark.com/u/PropofolMask)\ **Replies:** 0\ **Last updated:** [September 22, 2026, 5:58pm UTC](https://community.clark.com/t/situation-involving-screenconnect-type-malware-and-paypal/9886 "2026-09-22T17:58:28Z")
I can’t say that I didn’t recently have a situation involving ScreenConnect-type malware and PayPal similar to what a certain Bob who contacted Steve Gibson had. Below is stuff that the Bob in question said: Recently… --- ## [Can't log into my Credit Karma account using my password](https://community.clark.com/t/cant-log-into-my-credit-karma-account-using-my-password/9755)
**Author:** [@PropofolMask](https://community.clark.com/u/PropofolMask)\ **Replies:** 8\ **Last updated:** [September 6, 2026, 4:26am UTC](https://community.clark.com/t/cant-log-into-my-credit-karma-account-using-my-password/9755 "2026-09-06T04:26:23Z")
I can no longer log into my Credit Karma account using my password. Every time I try to log into my Credit Karma account using my password, I get an error message. I used to be able to log into that account by having a… --- ## [To Go Packaging Fee Rip Off 🤬](https://community.clark.com/t/to-go-packaging-fee-rip-off/9003)
**Author:** [@livinginthecountry](https://community.clark.com/u/livinginthecountry)\ **Replies:** 3\ **Last updated:** [March 5, 2026, 8:05am UTC](https://community.clark.com/t/to-go-packaging-fee-rip-off/9003 "2026-03-05T08:05:31Z")
We ordered an entree that came with a salad from a local, well established restaurant. The total seemed high, and after double checking the price, it was because they added an 8% additional fee. I pointed out it wasn’t s… --- ## [Credit union snafu delays transfer of deceased funds](https://community.clark.com/t/credit-union-snafu-delays-transfer-of-deceased-funds/2440)
**Author:** [@Wiley2](https://community.clark.com/u/Wiley2)\ **Replies:** 1\ **Last updated:** [February 26, 2026, 12:02am UTC](https://community.clark.com/t/credit-union-snafu-delays-transfer-of-deceased-funds/2440 "2026-02-26T00:02:42Z")
My husband died. I requested his funds be transferred to me. Although I was listed in my CU’s system as sole beneficiary, the CU first delayed a response, then froze his account. They had lost the original record with hi… --- ## [We each got $61.08 checks for Yahoo! data breach settlement](https://community.clark.com/t/we-each-got-61-08-checks-for-yahoo-data-breach-settlement/3134)
**Author:** [@ochotona](https://community.clark.com/u/ochotona)\ **Replies:** 2\ **Last updated:** [February 25, 2026, 11:56pm UTC](https://community.clark.com/t/we-each-got-61-08-checks-for-yahoo-data-breach-settlement/3134 "2026-02-25T23:56:29Z")
This was our compensation for Yahoo!'s “customer no service” experience years ago. My wife and I both got checks for $61.08, total $122.16 for our family, for the Yahoo! Data Breach Settlement. We’re waiting for the T-M… --- ## [I received $107 in the Postmeds DBA Truepill (Cost Plus Drugs)](https://community.clark.com/t/i-received-107-in-the-postmeds-dba-truepill-cost-plus-drugs/8335)
**Author:** [@ochotona](https://community.clark.com/u/ochotona)\ **Replies:** 4\ **Last updated:** [November 18, 2025, 1:33pm UTC](https://community.clark.com/t/i-received-107-in-the-postmeds-dba-truepill-cost-plus-drugs/8335 "2025-11-18T13:33:54Z")
Yes, some of the Class Action Lawsuit settlement postcards or emails you get are real. This has been pending for a while, I got the cash yesterday in PayPal. $107 --- ## [Costco Online vs Instore Inventory](https://community.clark.com/t/costco-online-vs-instore-inventory/7858)
**Author:** [@Robert87](https://community.clark.com/u/Robert87)\ **Replies:** 10\ **Last updated:** [September 19, 2025, 12:24am UTC](https://community.clark.com/t/costco-online-vs-instore-inventory/7858 "2025-09-19T00:24:49Z")
For some reason Costco does a poor job of keeping track of what’s actually in the store compared to what is shown online. For example the other day I looked online to see if they had DampRid. It said no product found. … --- ## [Avis Customer No Service Runaround](https://community.clark.com/t/avis-customer-no-service-runaround/722)
**Author:** [@Pschnebs](https://community.clark.com/u/Pschnebs)\ **Replies:** 10\ **Last updated:** [September 13, 2025, 2:53pm UTC](https://community.clark.com/t/avis-customer-no-service-runaround/722 "2025-09-13T14:53:06Z")
My wife and I have found ourselves on a last minute trip on the other side of the country this week. We expected higher prices for everything, but we didn’t expect an incredible amount of customer no-service from a large… --- ## [FedEx Customer Service](https://community.clark.com/t/fedex-customer-service/8018)
**Author:** [@Lavarock](https://community.clark.com/u/Lavarock)\ **Replies:** 5\ **Last updated:** [August 1, 2025, 10:41pm UTC](https://community.clark.com/t/fedex-customer-service/8018 "2025-08-01T22:41:48Z")
I used to think FedEx was reliable. Two recent issues make me question that. I ordered a 45 pound electronic item to come to my PO box. The shipper used that address but decided to send it via FedEx. There was a delay i… --- ## [Samsung Broke Promise After Bricking My Soundbar](https://community.clark.com/t/samsung-broke-promise-after-bricking-my-soundbar/7465)
**Author:** [@atlraider](https://community.clark.com/u/atlraider)\ **Replies:** 0\ **Last updated:** [April 13, 2025, 10:07pm UTC](https://community.clark.com/t/samsung-broke-promise-after-bricking-my-soundbar/7465 "2025-04-13T22:07:10Z")
Samsung bricked my 5-month-old Q990D soundbar with their own firmware update (1020.7). They publicly admitted the error and promised fixes “regardless of warranty status.” https://www.theverge.com/news/634052/samsung-sou… --- ## [Don't bother filing a complaint with CFPB](https://community.clark.com/t/dont-bother-filing-a-complaint-with-cfpb/7069)
**Author:** [@ochotona](https://community.clark.com/u/ochotona)\ **Replies:** 46\ **Last updated:** [March 17, 2025, 8:24pm UTC](https://community.clark.com/t/dont-bother-filing-a-complaint-with-cfpb/7069 "2025-03-17T20:24:29Z")
You’re on your own now. CFPB does not have your back any longer. Be careful where you step. “Later that day, Mr. Musk posted “CFPB RIP,” with an emoji of a gravestone, on X.” Ironically, this kind of narrows the qual… --- ## [Paypal Fiasco In Progress - And I Have No More Hair To Pull Out](https://community.clark.com/t/paypal-fiasco-in-progress-and-i-have-no-more-hair-to-pull-out/7163)
**Author:** [@Lavarock](https://community.clark.com/u/Lavarock)\ **Replies:** 6\ **Last updated:** [March 2, 2025, 3:32am UTC](https://community.clark.com/t/paypal-fiasco-in-progress-and-i-have-no-more-hair-to-pull-out/7163 "2025-03-02T03:32:00Z")
I have literally spent hours and totaled more than 12 calls and transfers within PayPal to solve a simple problem. Only one call-taker went out of his way to understand and carefully document my issue. As of tonight it i… --- ## [Has anyone ordered from Lightbulbs.com?](https://community.clark.com/t/has-anyone-ordered-from-lightbulbs-com/6916)
**Author:** [@B\_Cooper](https://community.clark.com/u/B_Cooper)\ **Replies:** 1\ **Last updated:** [January 23, 2025, 11:51pm UTC](https://community.clark.com/t/has-anyone-ordered-from-lightbulbs-com/6916 "2025-01-23T23:51:31Z")
I order our stuff at work, the bulk of it anyway so it’s a non-stop stream of randomness brought to me all the time. Well this big box with a name on it that is not an employee of ours shows up, followed the next day by … --- ## [Watch out for Avis/Budget Fuel charges \[Crazy customer support call experience\]](https://community.clark.com/t/watch-out-for-avis-budget-fuel-charges-crazy-customer-support-call-experience/2073)
**Author:** [@Zig](https://community.clark.com/u/Zig)\ **Replies:** 5\ **Last updated:** [January 21, 2023, 3:15pm UTC](https://community.clark.com/t/watch-out-for-avis-budget-fuel-charges-crazy-customer-support-call-experience/2073 "2023-01-21T15:15:23Z")
I thought I’d post this here after having the most unbelievable customer No Service call of my life. I just called Avis after being frustrated by the most recent event of this type. I’ve had to call them at least quart… --- ## [Microsoft - Impossible to cancel a trial subscription](https://community.clark.com/t/microsoft-impossible-to-cancel-a-trial-subscription/6501)
**Author:** [@rjratnip](https://community.clark.com/u/rjratnip)\ **Replies:** 10\ **Last updated:** [November 21, 2024, 12:07am UTC](https://community.clark.com/t/microsoft-impossible-to-cancel-a-trial-subscription/6501 "2024-11-21T00:07:27Z")
So, I was desperate one weekend to complete some work stuff and needed Visio. Since it was the weekend, I couldn’t get in touch with my company to have them get it for me. No problem I thought, I’ll just sign up myself a… --- ## [BofA: can't remove my Trust as beneficiary](https://community.clark.com/t/bofa-cant-remove-my-trust-as-beneficiary/2835)
**Author:** [@robertpri](https://community.clark.com/u/robertpri)\ **Replies:** 19\ **Last updated:** [May 27, 2023, 2:03am UTC](https://community.clark.com/t/bofa-cant-remove-my-trust-as-beneficiary/2835 "2023-05-27T02:03:02Z")
I created a Trust in 2010 and listed it as beneficiary to my BoA checking account. On May 2, talked with a bank rep on another matter and he noticed this and questioned the wisdom. He said, “Worst case you die tonight. … --- ## [People at Vanguard are incompetent at best](https://community.clark.com/t/people-at-vanguard-are-incompetent-at-best/6421)
**Author:** [@rjratnip](https://community.clark.com/u/rjratnip)\ **Replies:** 11\ **Last updated:** [October 29, 2024, 3:11pm UTC](https://community.clark.com/t/people-at-vanguard-are-incompetent-at-best/6421 "2024-10-29T15:11:52Z")
Our parents have a trust account at Vanguard. After they passed away, we started the process of getting on the account as successor trustees. That worked. Then we tried to connect a bank account to the Vanguard account s… --- ## [Waste Management](https://community.clark.com/t/waste-management/6415)
**Author:** [@Dabrew](https://community.clark.com/u/Dabrew)\ **Replies:** 4\ **Last updated:** [October 28, 2024, 1:57am UTC](https://community.clark.com/t/waste-management/6415 "2024-10-28T01:57:12Z")
Has anyone canceled Waste Management and been charged for cart removal? I have been with them for several years but quarterly price is out the roof. Thinking of changing but they say there is a $75 cart removal charge. --- ## [Hoover Customer lack-of-Service](https://community.clark.com/t/hoover-customer-lack-of-service/3976)
**Author:** [@SonoranSilkies](https://community.clark.com/u/SonoranSilkies)\ **Replies:** 0\ **Last updated:** [December 9, 2023, 12:14am UTC](https://community.clark.com/t/hoover-customer-lack-of-service/3976 "2023-12-09T00:14:40Z")
So, i ordered a Hoover hard floor cleaner through Hoover’s website. It’s similar to a carpet cleaner, but scrubs hard floors, and has a squeegee to help with vacuuming up the water. Essentially a fancy scrubbing mop th… --- ## [Weber Grill Rusting](https://community.clark.com/t/weber-grill-rusting/4705)
**Author:** [@Alan\_Berman](https://community.clark.com/u/Alan_Berman)\ **Replies:** 4\ **Last updated:** [September 3, 2024, 11:30am UTC](https://community.clark.com/t/weber-grill-rusting/4705 "2024-09-03T11:30:52Z")
Weber is suppose to be the “Lexus” of grills. What I have experienced, in as little of 4 years, the base that supports the grill of my Spirit 310 NG grill, as well as the storage door is severely rusting. Weber says the … --- ## [Auto Loan Prepayment](https://community.clark.com/t/auto-loan-prepayment/5646)
**Author:** [@teamf3kmom](https://community.clark.com/u/teamf3kmom)\ **Replies:** 8\ **Last updated:** [July 12, 2024, 2:59am UTC](https://community.clark.com/t/auto-loan-prepayment/5646 "2024-07-12T02:59:11Z")
My daughter bought a car in November. The dealership provided financing but it is through Bank of America. She has been paying extra on the loan but we have become convinced that they are not allowing her to prepay as … --- ## [UPS not very good service](https://community.clark.com/t/ups-not-very-good-service/688)
**Author:** [@KeepinItReal](https://community.clark.com/u/KeepinItReal)\ **Replies:** 7\ **Last updated:** [May 9, 2024, 11:57pm UTC](https://community.clark.com/t/ups-not-very-good-service/688 "2024-05-09T23:57:03Z")
I recently purchased a ticket to a sporting event in another state. I used a 3rd part reseller ticket broker. I purchased the tickets on May 20 for an event on May 29 and paid extra for overnight delivery via UPS. By May… --- ## [Horrible TaskRabbit Experience - Read this before using them](https://community.clark.com/t/horrible-taskrabbit-experience-read-this-before-using-them/5040)
**Author:** [@genogenie](https://community.clark.com/u/genogenie)\ **Replies:** 2\ **Last updated:** [April 29, 2024, 1:19am UTC](https://community.clark.com/t/horrible-taskrabbit-experience-read-this-before-using-them/5040 "2024-04-29T01:19:14Z")
When a tasker causes damage (large or small), TaskRabbit requires you to first file a claim with your homeowners insurance & provide proof that you’ve done so. Currently in the US, just about any claim against your homeo… --- ## [This item cannot be shipped to your address 😡](https://community.clark.com/t/this-item-cannot-be-shipped-to-your-address/4543)
**Author:** [@livinginthecountry](https://community.clark.com/u/livinginthecountry)\ **Replies:** 4\ **Last updated:** [March 3, 2024, 12:25am UTC](https://community.clark.com/t/this-item-cannot-be-shipped-to-your-address/4543 "2024-03-03T00:25:56Z")
I’m trying to reorder reading glasses from Amazon. Despite the fact I’ve ordered them three times previously from the same seller, I get this message when I try to check out. Amazon just keeps reading the phone script. T… --- ## [AT&T ruined a Christmas surprise](https://community.clark.com/t/at-t-ruined-a-christmas-surprise/4027)
**Author:** [@ChappyPants](https://community.clark.com/u/ChappyPants)\ **Replies:** 3\ **Last updated:** [December 23, 2023, 4:03pm UTC](https://community.clark.com/t/at-t-ruined-a-christmas-surprise/4027 "2023-12-23T16:03:54Z")
Went into the local AT&T store. Bought a phone for my teenage phone for Christmas. The manager put a screen protector on it, turned it on, made sure everything worked, boxed it back up, told me to come back the day after… --- ## ["Clark does think it’s a good idea to park your cash at more than one financial institution."](https://community.clark.com/t/clark-does-think-it-s-a-good-idea-to-park-your-cash-at-more-than-one-financial-institution/4002)
**Author:** [@ochotona](https://community.clark.com/u/ochotona)\ **Replies:** 23\ **Last updated:** [December 23, 2023, 4:06am UTC](https://community.clark.com/t/clark-does-think-it-s-a-good-idea-to-park-your-cash-at-more-than-one-financial-institution/4002 "2023-12-23T04:06:32Z")
I have become increasingly alarmed at how one very famous brokerage firm, one of Clark’s favorites, has been locking up accounts, closing them, and even closing them and not returning the money to the customers, because … --- ## [Excellent customer support- Sonos](https://community.clark.com/t/excellent-customer-support-sonos/4016)
**Author:** [@timjimbob](https://community.clark.com/u/timjimbob)\ **Replies:** 2\ **Last updated:** [December 20, 2023, 4:25pm UTC](https://community.clark.com/t/excellent-customer-support-sonos/4016 "2023-12-20T16:25:59Z")
I have dealt with Sonos (audio streaming hardware) and they are the best at customer service. Fast, helpful and knowledgeble. Further, I don’t pay a subscription fee and these are out of warranty situation. I will stee… --- ## [Intuit - So Very Frustrating](https://community.clark.com/t/intuit-so-very-frustrating/3783)
**Author:** [@tjerin](https://community.clark.com/u/tjerin)\ **Replies:** 1\ **Last updated:** [November 10, 2023, 4:52pm UTC](https://community.clark.com/t/intuit-so-very-frustrating/3783 "2023-11-10T16:52:53Z")
First of all I have an existing account with Intuit and I use a UserId / Password combination to log in. All I want to do is change my email address on the account. The instructions are online on how to change it but the… --- ## [Best Buy NO service](https://community.clark.com/t/best-buy-no-service/3577)
**Author:** [@cyrus](https://community.clark.com/u/cyrus)\ **Replies:** 0\ **Last updated:** [October 2, 2023, 10:06pm UTC](https://community.clark.com/t/best-buy-no-service/3577 "2023-10-02T22:06:56Z")
Ordered and payed for a 65" flat screen on September 19 and set up a delivery date on Saturday the 23rd. Stayed home all day and no tv or call nor email. Re-scheduled with the call center for September 27 and same thi… [Next page](https://community.clark.com/c/customer-no-service/18.md?page=1)